At ct999c, the privacy and security of your personal data is taken seriously. This Privacy Policy explains exactly what information ct999c collects from you when you register, deposit, play, or contact support — and precisely how that information is used, stored, protected, and, where applicable, shared. Pakistani players using ct999c can read this policy with confidence knowing that ct999c operates to internationally recognised data protection standards.
1.1 Data Controller. ct999c ("the Platform", "we", "us", "our") is the data controller responsible for the personal information collected through the ct999c website at ct999c.net and through all associated platform services. As data controller, ct999c determines the purposes and means by which your personal data is processed.
1.2 Scope. This Privacy Policy applies to all personal data collected from individuals who visit the ct999c website, register a player account, use any ct999c gaming or sports betting service, contact ct999c support, or otherwise interact with the ct999c platform in any capacity. It applies equally to Pakistani players accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, or any other location.
1.3 Related Documents. This Privacy Policy should be read alongside the ct999c Terms & Conditions, which governs your overall use of the platform. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data protection matter, this Privacy Policy shall prevail.
1.4 Contact. If you have any questions about how ct999c handles your personal data, you may contact our support team via 24/7 live chat on the platform. Email: [email protected]
2.1 Registration Data. When you create a ct999c account, we collect the following information:
2.2 KYC and Identity Verification Data. As part of mandatory Know Your Customer (KYC) verification, we collect:
2.3 Transaction Data. We maintain records of all financial transactions associated with your account, including deposit amounts, withdrawal requests, payment method details (masked account numbers), transaction timestamps, and bonus credits and redemptions.
2.4 Gameplay and Betting Data. We record all gaming activity on the platform, including bets placed, games played, cricket and sports betting selections, game session durations, win and loss records, and any responsible gaming restrictions you have applied to your account.
2.5 Technical and Device Data. We automatically collect certain technical data when you access the platform, including IP address, device type and operating system, browser type and version, screen resolution, session timestamps, and page interaction data. This data is used for security monitoring, fraud detection, and platform optimisation.
2.6 Communications Data. We retain records of your communications with ct999c support via live chat and email, including the content of those communications, timestamps, and resolution outcomes. This data is retained for quality assurance, dispute resolution, and compliance purposes.
ct999c collects personal data through the following channels and mechanisms:
The following table summarises the primary purposes for which ct999c processes your personal data:
| Purpose | Data Used | Necessity |
|---|---|---|
| Account creation and management | Registration data, contact details | Essential to provide the service |
| Age and identity verification (KYC) | Identity documents, date of birth | Legal obligation / licensing requirement |
| Processing deposits and withdrawals | Payment data, transaction records | Essential to provide the service |
| Fraud prevention and security monitoring | Technical data, IP address, betting patterns | Legitimate interest / legal obligation |
| Responsible gaming compliance | Gameplay data, self-exclusion records | Legal obligation / licensing requirement |
| Customer support and dispute resolution | Communications data, account history | Legitimate interest / contractual |
| Platform improvement and analytics | Anonymised technical and usage data | Legitimate interest |
| Marketing communications (with consent) | Contact details, game preferences | Consent only — opt-in required |
| Anti-money laundering compliance | Transaction records, identity documents | Legal obligation |
ct999c processes your personal data only where a valid legal basis exists. The legal bases applicable to ct999c's data processing activities are as follows:
6.1 No Sale of Data. ct999c does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is not shared with advertisers, data brokers, or marketing networks.
6.2 Service Providers. ct999c shares personal data with carefully selected third-party service providers who process data on ct999c's behalf and under ct999c's instruction. These include:
All third-party service providers are contractually required to process ct999c player data only for the purposes specified, to maintain appropriate security standards, and to prohibit further disclosure.
6.3 Legal and Regulatory Disclosure. ct999c may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other government authorities where required to do so by applicable law, court order, or binding regulatory instruction. Such disclosures are made only to the extent required and with appropriate care for your privacy rights where permitted by law.
6.4 Business Transfers. In the event that ct999c undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to the acquiring entity assuming the obligations of this Privacy Policy.
7.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. ct999c uses cookies and similar tracking technologies to enable core platform functionality, maintain your logged-in session, remember your preferences, and analyse how players use the platform.
7.2 Types of Cookies Used.
7.3 Managing Cookies. You may control non-essential cookies through your browser settings. Blocking essential cookies will impair platform functionality and may prevent you from logging in or accessing your account. ct999c does not use advertising or cross-site tracking cookies.
8.1 Technical Measures. ct999c implements industry-standard technical security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:
8.2 Organisational Measures. In addition to technical controls, ct999c maintains organisational security measures including mandatory data protection training for all staff who handle player data, strict data handling policies, and confidentiality obligations for all personnel and contractors with access to personal data.
8.3 Data Breach Response. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, ct999c will notify affected players without undue delay and will take immediate steps to contain and remediate the incident. ct999c maintains a documented incident response procedure for this purpose.
8.4 Your Responsibility. While ct999c takes extensive measures to secure your data on the platform side, you are also responsible for maintaining the security of your account. Use a strong, unique password for your ct999c account, do not share your login credentials, and contact support immediately if you suspect unauthorised access.
9.1 Active Accounts. For as long as your ct999c account remains active, ct999c will retain all personal data, transaction records, gameplay data, and KYC documentation associated with your account. This data is necessary to provide you with uninterrupted access to the platform and to comply with our ongoing legal and licensing obligations.
9.2 Closed Accounts. Following the closure of your ct999c account — whether voluntarily or by ct999c — personal data, transaction records, and KYC documentation are retained for a minimum period of five years from the date of account closure. This retention period reflects ct999c's obligations under financial crime prevention regulations and its gaming licence conditions.
9.3 Self-Exclusion Records. Records of self-exclusion requests and responsible gaming interventions are retained indefinitely. This is to ensure that players who have self-excluded are not inadvertently re-onboarded in the future and to maintain the integrity of ct999c's responsible gaming programme.
9.4 Communications. Customer support communications, including live chat transcripts and email correspondence, are retained for a minimum of two years for quality assurance and dispute resolution purposes.
9.5 Deletion After Retention Period. Once the applicable retention period has elapsed and no legal obligation to retain the data further exists, ct999c will securely delete or anonymise your personal data in accordance with its data disposal procedures.
As a ct999c player, you have the following rights in respect of your personal data. To exercise any of these rights, contact ct999c via live chat or email at [email protected]. ct999c will respond to all rights requests within 30 days.
11.1 Strict Age Restriction. The ct999c platform is strictly prohibited to individuals under the age of 21. ct999c does not knowingly collect personal data from anyone under 21 years of age. The mandatory KYC verification process, which includes government-issued identity document verification and date of birth confirmation, serves as the primary mechanism for enforcing this age restriction.
11.2 Underage Account Discovery. If ct999c discovers or is notified that personal data has been collected from an individual who is under 21 years of age, the following steps will be taken immediately: the account will be suspended and closed; all gaming activity will be voided; net deposits will be returned to the payment method used; and all personal data associated with the account will be deleted except where retention is required for regulatory compliance purposes.
11.3 Parental Controls. ct999c strongly encourages parents and guardians in Pakistan to use internet filtering and parental control software to prevent minors from accessing online gaming and sports betting platforms. If you believe a minor has registered on ct999c, please contact our support team immediately via live chat.
12.1 Consent-Based Marketing. ct999c sends promotional communications — including deposit bonus alerts, PSL season special offers, new game release notifications, and tournament invitations — only to players who have explicitly opted in to receive such communications during registration or through their account settings. We do not send unsolicited marketing to players who have not provided consent.
12.2 Communication Channels. Where you have consented to marketing, ct999c may contact you via SMS to your registered mobile number, in-platform notifications visible when you are logged in to your account, and email to your registered email address.
12.3 Opting Out. You may withdraw your marketing consent and opt out of all promotional communications at any time by: updating your notification preferences in your ct999c account settings; responding to any marketing SMS with the word STOP; or contacting ct999c live chat support and requesting removal from the marketing list. Opting out of marketing will not affect any other aspect of your ct999c account or access to the platform.
12.4 Transactional Communications. Certain communications are not marketing and cannot be opted out of. These include account security alerts, deposit confirmation notifications, withdrawal processing updates, KYC verification requests, and important changes to ct999c's Terms or Privacy Policy. These are service communications necessary for the operation of your account.
13.1 Cross-Border Processing. As an internationally operated platform, ct999c may transfer and process your personal data in countries outside Pakistan. This may occur when ct999c uses cloud infrastructure providers, KYC verification services, or payment processing partners whose servers or operations are based outside Pakistan.
13.2 Safeguards. Where personal data is transferred to countries that may not have equivalent data protection laws to Pakistan, ct999c ensures that appropriate safeguards are in place. These include: contractual data protection clauses with all third-party processors; selection of processors who are certified under internationally recognised security standards; and data minimisation — ensuring that only the minimum data necessary is transferred outside Pakistan's borders.
13.3 Payment Processing. JazzCash and EasyPaisa transaction data is processed in accordance with those providers' own data protection frameworks, which ct999c has reviewed as part of its vendor due diligence process. PKR transaction data associated with Pakistani bank transfers is processed by the respective Pakistani banks (HBL, UBL, Meezan Bank) in accordance with State Bank of Pakistan regulations.
14.1 Right to Update. ct999c reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws or regulations, or operational requirements. The "Last Updated" date displayed at the top of this page will always reflect the most recent revision.
14.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data, or affect your rights — ct999c will notify registered players via in-platform notification or SMS before the changes take effect, where technically feasible.
14.3 Continued Use. Your continued use of the ct999c platform after the publication of an updated Privacy Policy constitutes your acknowledgement of the updated terms. If you object to any change in how ct999c processes your personal data, you may contact support to discuss your options, including account closure with return of your verified balance.
15.1 Data Enquiries. For any question or concern regarding this Privacy Policy or ct999c's handling of your personal data, please contact us through one of the following channels:
15.2 Formal Complaints. If you are not satisfied with ct999c's response to a data protection concern, you have the right to lodge a formal complaint. ct999c maintains an internal complaints procedure; details are available through the live chat support channel. If your complaint remains unresolved after exhausting ct999c's internal procedure, you may seek recourse through the appropriate data protection authority or dispute resolution body applicable in your jurisdiction.
15.3 Response Timeframe. ct999c aims to acknowledge all formal data protection complaints within 48 hours and to provide a substantive written response within 15 business days. Complex cases involving data subject access requests may take up to 30 days, in which case ct999c will notify you of the extended timeframe at the point of acknowledgement.
Six pillars of data protection that every ct999c player in Pakistan can rely on
Every byte of data exchanged between your device and ct999c's servers is protected with 256-bit SSL encryption — the same standard used by Pakistan's major banking applications including HBL Mobile and JazzCash. Your login, deposits, and personal data are never transmitted in plain text.
ct999c does not sell, rent, or trade your personal data to advertisers, data brokers, or marketing networks under any circumstances. Your information is used only to operate your account, process your PKR transactions, and comply with legal obligations. Full stop.
Mandatory KYC verification is not just a regulatory formality — it ensures that withdrawals can only ever go to the verified account holder. No third party can successfully withdraw funds from your ct999c account without passing identity verification matching your registered details.
ct999c collects only the data that is strictly necessary to operate a licensed gaming platform, verify your identity, process PKR transactions, and comply with legal obligations. We do not scrape your contacts, track your location outside the platform, or request permissions unrelated to your ct999c account.
ct999c does not retain your data indefinitely. Active account data is retained only while your account is open. Closed account data is retained for five years to meet regulatory obligations, then securely deleted. Self-exclusion records are retained permanently to protect you from inadvertent re-onboarding.
You have the right to access, rectify, delete, restrict, port, and object to the processing of your personal data. These are not theoretical rights — ct999c provides a clear process for exercising them via live chat, with responses guaranteed within 30 days. No bureaucratic obstacles.
You now have a complete understanding of how ct999c collects, uses, protects, and respects your personal data. From 256-bit encryption to strict retention limits to enforceable data rights, every element of ct999c's privacy framework is designed to protect Pakistani players. Your data is never sold. Your identity is never shared unnecessarily. Your rights are never ignored. Log in to your existing ct999c account or explore the platform knowing your privacy is protected.
🔞 21+ only. By using ct999c, you agree to this Privacy Policy and our Terms & Conditions.
This Privacy Policy should be read alongside the ct999c Terms & Conditions (governing platform use and account rules), the Responsible Gaming page (detailing tools and protections for safer play), and the FAQ page (answering common operational and data questions). Together, these documents provide complete transparency into how ct999c operates and protects your account.